The importance of partnerships has never been more prevalent than in today’s uncertain world. Without doubt the key to a solid partnership is trust, transparency and communication. So often we see commercial factors take centre stage within tender processes and it’s very difficult to see how a true partnership approach is evaluated during the buying phase. In business KPI’s are reviewed and evaluated, however these do not challenge the key question which we are all facing today…
How will your partners support you in times of real need?
BNP Paribas Rental Solutions prides itself on being a trusted, transparent and stable partner. 3 areas of focus which underline the strength of BNP Paribas Rental Solutions are:
Supporting Our Customers
We manage mission critical fleets. Our Operational and Account Management teams consistently deliver our 3 key pillars: Uptime, Compliance and Cost Control. We place a strong emphasis on communication and ensuring our partners know we are there to support them.
Unfortunately, due to the COVID-19 crisis some of our partners have temporarily closed, forcing fleets to be stood down. This has prompted a number of payment deferral requests which we have supported with 3 month rental breaks to ease the strain during this lockdown period.
Valuing Our Suppliers
We recognise the day to day challenges that our supply chain is facing and the value of these partnerships who continue to support our operational fleets. We are committed to our industry leading payment terms which will remain at 14 days from receipt of invoice. This will ensure our partners are paid quickly and uptime is maximised throughout this time of need.
Protecting Our People
We successfully moved our 500+ strong workforce to remote working and all staff are focused on delivering for customers during this extraordinary period. Cross team collaboration ensures focus is applied in the areas most needed by our customers and suppliers.
If you would like to discuss how we can support you as a future partner or require any advice through this challenging period, contact us.